Frequently Asked Questions

The better you look after your extensions the longer they will last. We use the best quality Remy human hair so depending on use and as long as you apply heat protection spray when using hot tools they could last up to 12 months. We also recommend that you regularly use deep conditioning treatments on your hair. ALL PRODUCTS MUST BE SULPHATE FREE. Moroccan Oil is a great treatment to use on your extensions as it provides much needed nutrients and natural oils to moisturize the extensions as they don't receive natural oils from you scalp like your natural hair does.

Do you have afterpay available in store?

Yes, you do and you can pickup straightway

What is Remy Hair?

When it comes to the quality of hairs , Remy is considered as the best quality and the most popular type. Remy is the characteristic of The hair and how it was collected. Usually, Remy hairs are cuticles kept intact, and running in the same direction. Which is the main reason of minimal tangling and will blend much better with someone’s hair. And they last longer than other types of hairs.

How do they attach to my hair?

Peel the backing off the tape and select a thin section of hair right below the part. Depending on the size of the pre cut wefts, the width of the section of hair you choose will vary. Stick the extension a couple of millimetre below the root; then lift the section of hair. You will be able to see the two tabs of excess tape sticking out from the sides of the hair. Fold the tabs toward each other, sticking to the underside of the section of hair so they meet in the middle.

What type of hair do you use?

We use 100% Russian & European Remy Human Hair.

Can I wash my hair extensions?

Yes you can must use sulphate free shampoo and conditioner.

Can I cut my extensions?

The hair can be cut and styled. We strongly recommend that this should be done only by a qualified Hair stylist.

Can I dye my extensions?

The hair can be dyed. This is to be done strictly by a professional hair stylist or registered salon. Test on a small part first. Wait 24 hours after applying the tapes to dye the hair as dye can weaken the adhesive

Can they be straightened or curled?

Yes you can. But as with your natural hair always use heat protect products on your extensions to keep them healthy and shiny and to help them last longer.

Can I use products in my hair extensions?

Strictly Sulphate free products and other products recommended by your qualified Hair stylist who will apply your tapes

What types of hairs do you use?

We always use 100% Russian and European Remy ethically sourced Human hair extensions for all our extensions.

Where do you ship from?

All our extensions we ship from our store in Melbourne, Australia. But for some made to order human hair wigs we ship from our associate factory in China.

Do you ship worldwide?

Yes we do, for flat rate of AUD $15 and we provide tracking number